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January 03, 2006

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Robert Sargent

I was involved in a number of presentations on the Y2K threat to the insurance industry, and I agree with your comments. The government did not and could not provide the fixes, but the government's role in communicating the problem was critical to industry addressing it. The reason Y2K was a non-event was the time and effort involved in addressing the problem beforehand, which would not have happened if Y2K was not percieved as an issue.

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